Scanning task aborting in IBM Datacap Taskmaster Capture version 7.6 and earlier

Scanning task aborting in IBM Datacap Taskmaster

Capture version 7.6 and earlier

Abstract

Batches aborting during VScan task. During scanning of electronic images errors are reported in the RRS logs. No electronic images are imported into batches

Symptom

VScan tasks aborting constantly causing delays to the IBM Datacap Taskmaster Capture environment

Error message in RRS logs state:

ERROR! --> 'name of your task'

DESCRIPTION: Multiple-step operation generated errors. Check each

status value.

NUMERIC ID: -2147217887

SOURCE: Microsoft Cursor

Cause

The combination of the name/path of the electronic file imported to IBM Datacap Taskmaster Capture is larger then 128 characters. Or there is a special character in the filename of the image not recognized by IBM DatacapTaskmaster Capture.

Diagnosing the problem

Review length of file name and path. See if images that are expected to be imported have special characters in their file names

Resolving the problem

Edit name of the image file imported into the IBM DatacapTaskmaster Capture application so that the length of the file path and name is shorter then 128 characters. Also, remove any special characters from the file name.