Thursday, April 12, 2012

Batch aborts running CallPOLR with IBM Datacap Taskmaster Capture

Batch aborts running CallPOLR with IBM Datacap Taskmaster Capture


 Abstract


Running Batch Profiler in the APT application using Rulerunner Quattro, or any other application that uses POLR, aborts when attempting to run the CallPOLR action.

Symptom




The rrs log shows:

17:08:31.732 (0) t:B18 p:A929730 Error (0=hex:0). In CScript::Call(SAFEARRAY): Action execution failed: Script Error:
Error: (null)
Description: (null)
Error code: 0x80131509 - (null)Source: (null)
Line: 165, Char: 3 [api source:]
17:08:31.732 (0) t:B18 p:A929730 EXCEPTION: code="0" msg="Action execution failed: Script Error:
Error: (null)
Description: (null)
Error code: 0x80131509 - (null)Source: (null)
Line: 165, Char: 3" loc="CScript::Call(SAFEARRAY)" API=""


Cause




Taskmaster Client not installed on the Rulerunner Quattro server. POLR has a dependency on Taskmaster Client, even if run by Quattro.


Resolving the problem




Install Taskmaster Client on the Rulerunner Quattro server.

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