Couldn't access action library error in Datacap Studio in IBM Datacap Taskmaster Capture

Couldn't access action library error in Datacap Studio

in IBM Datacap Taskmaster Capture

Abstract

Couldn't access action library error in Datacap Studio in IBM Datacap Taskmaster Capture

Cause

This error is caused by the software being unable to load the standard action libraries, which default to C:\Datacap\RRS. If using a separate installation directory path, the global rulesets and actions location must be updated.

Resolving the problem

The path to the global rulesets and actions location can be updated through Datacap Studio:

1. Start Datacap Studio

2. Cancel any application, workflow or Taskmaster Login selection if prompted

3. Click Settings in the top-right corner

4. Update RRS folder path under "Rulerunner general settings"

 

Alternatively, you may update the system registry manually if Datacap Studio is not installed.

Windows x64:

• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Datacap\RRS\locations\'rrs'

Windows x86:

• HKEY_LOCAL_MACHINE\SOFTWARE\Datacap\RRS\locations\'rrs'

If the problem persists even though the path is valid, ensure that there is no permissions issue. If using a Virtual Machine (VM) , search from the top of the registry for "C:\Datacap\RRS" and update any and all instances.