Thursday, April 12, 2012

Error retrieving RRX library description with IBM Datacap Taskmaster Capture


Error retrieving RRX library description with IBM Datacap


Taskmaster Capture


Abstract


When attempting to access an application using Datacap Studio, the following error occurs:

"Error retrieving RRX library description."
"Couldn't access action library in C:\Datacap\RRS\RRX\. The system cannot find the path specified."

Cause




Path in registry did not get updated when Taskmaster was upgraded from 7.6 to 8.0.1.


Resolving the problem




In the registry, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Datacap\RRS\locations and remove RRX\ from the include key.


 


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