Rules aborting on set state xml with IBM Datacap Taskmaster Capture

Rules aborting on set state xml with IBM Datacap Taskmaster Capture

 Abstract

When running Taskmaster Web, it aborts with the error:

rules aborting on set state xml - RRS Error:
Couldn't initiate log file: The system cannot find the path specified.

Symptom

Here is an example for Verify:

Cause

This can be seen in a distributed environment if Taskmaster Web is not configured to point to the correct RRS folder or there is a permissions issue.

Resolving the problem

If Taskmaster was not installed to C:\Datacap, change the path to the RRS folder:

1. In Datacap Studio close the connection wizard and click Settings... in the top-right corner. Change the global rulesets and actions location accordingly.


2. If Datacap Studio is not available, modify the registry manually.

• x64: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Datacap\RRS\locations !RRS


• x86: HKEY_LOCAL_MACHINE\SOFTWARE\Datacap\RRS\locations !RRS

If the problem persists, ensure that the IIS application pool account identity for Taskmaster Web has appropriate permissions to the RRS folder. If RRS logging is enabled for Taskmaster Web, try suppressing interbatch or WRRS logs for Taskmaster Web as documented in this Technote:

Suppressing interbatch or WRRS logs in IBM Datacap Taskmaster Capture