OpenTextFaxServer actions abort with COM error in IBM Datacap Taskmaster Capture
Abstract
OpenTextFaxServer actions abort with a COM error in IBM Datacap Taskmaster Capture?
Symptom
The RRS log contains the following error:
Retrieving the COM class factory for component with CLSID {D7CA3941-DA83-4C87-949A-60DF378DD68E} failed
Cause
Issues with the RightFax v9.x client on the machine where the OpenTextFaxServer actions are being run
Resolving the problem
Install or repair the RightFax v9.x client on the machine where the OpenTextFaxServer actions are being run. RightFax client must be able to successfully login using the same parameters (e.g. server name and user credentials) without error externally from Taskmaster.
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