An Internal 500 error reported when attempting to log into Taskmaster Web Server 8.0.1 in IBM Datacap Taskmaster Capture

An Internal 500 error reported when attempting to log into

Taskmaster Web Server 8.0.1 in IBM Datacap Taskmaster Capture

Abstract

When an Active Directory user password is changed, users are not able to log into Taskmaster Web Server with the updated password. Instead, an "Internal 500 Error.. " is reported

Cause

Complete update procedures not run

Resolving the problem

The following settings are need to be updated when Active Directory user passwords are changed:

1. Launch IIS Manager (Windows 2008 Server)
2. Select "Default Website" and in the "Actions" menu > "Basic Settings" > "Connect As", update the User account's password.
3. Verify that this change was propagated in
Default Website > tmweb.net > Go to the "IIS" section and right-click on "Authentication > Basic Settings > "Connect As" button.
4. Restart and Test.