Saturday, November 17, 2012

No fingerprint/RulesDB connection Established error in Datacap

Cause




This error indicates that the software failed to connect to the Fingerprint/Rules Database. Typical causes are that the server which the Fingerprint/Rules Database resides on is disconnected from the network, the user attempting to access the database does not have sufficient permissions, or the database has been corrupted.


Solution:




If using an Access Database type for the Fingerprint/Rules Database, backup the database and then run a Compact and Repair on it to resolve the error.

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