Cannot get data from Application Service with Datacap

When attempting to run a task using Rulerunner, the task aborts. The quattro0.log shows:

Error: RunGrabbedQNRelease: Error preparing task. Cannot get data from Application Service. Key:[tasks/VScan:profile], attempt #[0]. Error from DCApp:[]

Reasons:

Rulerunner references configuration settings in the Quattro tab in Taskmaster Application Manager. If they are incorrect, this error will occur.

Solution:

To correct the configuration:

1. Run Taskmaster Application Manager.


2. Select the application on the left and click on the Quattro tab.


3. Locate the profile for the task that is failing.


4. Change the spelling of the Task and Task profile name to exactly match the name of the Task as shown in Datacap Studio. This name is case-sensitive. If there is no entry for the Task, then add it.


5. Exit Taskmaster Application Manager and restart Rulerunner.