Batch Pilot hangs after a period of inactivity in DataCap 8.0.1

IBM DataCap 8.0.1 Batch Pilot hangs when a user tries to open Batch Pilot after an hour of inactivity. This is reproducible using the Window 7 (64 bit) OS with the workstation attached to scanner.

Reason

The Taskmaster components are native 32-bit, requiring that the PixTools/ISIS version used is 32-bit as well. If the ISIS driver installed is 64-bit , a hang situation will occur in Batch Pilot.

Environment

Window 7 64-bit, DataCap 8.0.1 and ISIS Driver 64-bit.

Solution:

Install the 32-bit ISIS driver.