Datacap Taskmaster Application Manager is disabled

Datacap Taskmaster Application Manager is disabled

Taskmaster Application Manager can be opened but when selecting an application, all fields are disabled (greyed out) such that settings cannot be altered through the user interface.

Reason & Solution


This issue is typically caused by one of two items:

1. A restricted version of Taskmaster Application Manager is being used

2. The application file has been previously locked, e.g. by another user

To eliminate the first possibility, close Taskmaster Application Manager and run it only on a machine where Datacap Studio has been previously installed. Continue below if the issue is not resolved.

Close any known open instance of the Taskmaster Application Manager and re-test. Should the problem persist, browse to the application folder where the application file (*.app) resides and identify if there is a lock file (*.app.lock). Identify and close the instance of the Taskmaster Application Manager that created the lock file; if confident that the application is not locked elsewhere, backup all files within the folder, delete the lock file manually, and test again.

If all else fails, reboot the machine, test, and then contact IBM support if not successful.