When we try to convert PDF files into TIFF via eDoc suite.The following error occurs: "This name format is not supported in current naming convention.". This is Due to The eDoc Conversion actions (convert.rrx), including PDF to TIFF, rely on the filename to be in a standard format in order to generate child page filenames. So when a PDF file contains 20 pages, it needs to be able to extract it to 20 TIFF files. eDoc actions use a simple scheme to name the individual page images. The file name must adhere to this standard in order to have a successful convert.
To Resolve this Problem
Change the PDF file names as needed to be compatible with eDoc Conversion actions.
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