Thursday, January 26, 2012

How to enable the Image View panel in IBM Datacap Taskmaster Capture Client

How to enable the Image View panel in IBM Datacap Task?


Some Times The Image View panel is not visible as a pop-up or in-line Batch Pilot view in Taskmaster Client, even when Image View is enabled.

This is due to The Batch Pilot window may have been placed off screen, thus not visible in Taskmaster Client even when the View menu option Image View (Ctrl + Alt + I) is toggled on.

How to Resolve the problem?

Close Taskmaster Client and in Registry Editor (regedit), remove the following key and its subkeys:

  • HKEY_CURRENT_USER\SOFTWARE\Datacap\Batch Pilot\<task's BPP>


Note: If not logged into Windows with the affected user's credentials, the corresponding registry values through the HKEY_USERS branch will need to be deleted.

A task's BPP name is application dependent: To determine the task name:

  1. Go to Settings -> Workflow -> <Job>, <Task> and note the Module name.

  2. In Settings -> Modules, <Module>, note the file path and name specified in Parameters.
    Ex: if C:\Datacap\MyApp\dco_MyApp\verify.bpp, then the registry key to delete on the client machine is HKEY_CURRENT_USER\SOFTWARE\Datacap\Batch Pilot\verify.bpp.

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